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Terms & Conditions


Please take note of the terms and conditions applicable to your purchase:


1. Your credit card statement will show the company as “Total Loyalty Company Limited” for the purchase.

2. All products sold are non-exchangeable and non-refundable.

3. All prices are in Hong Kong Dollars (HKD).

4. For payment under $4 at your checkout, please contact Total Loyalty Company by sending a message to WhatsApp (852) 9885 5795 for assistance.

5. The promotion is valid whilst stock lasts.

6. In case of disputes, Total Loyalty Company Limited reserves the right to make the final decision.

7. For enquiries, please contact Total Loyalty Company Limited at (852) 2536 9010 or via email at asktlc@totalloyalty.hk.


Last Updated: 1 October 2025

About Total Loyalty Company

This program is managed by Total Loyalty Company (TLC), who are specialists in designing and implementing year-round staff engagement and well-being programs for companies in Hong Kong. If you have any questions or suggestions regarding the program, please don’t hesitate to reach out to the TLC team for assistance.